10 Most Wanted FAQs about Paintless Dent Repair

StormWise’s excellent reviews and hundreds of 5-star ratings make us regular recipients of complicated questions regarding what paintless dent repair can fix. Because we get a lot of the same questions, we have put together this guide to explain exactly what paintless dent repair can and can’t fix. 

If you find yourself in a situation with a small dent or light collision, it may not be something you necessarily need (or want) to submit to your insurance company. In general, dent removal is much more cost-effective than having your car fixed at an auto body shop. The below guide will help you tremendously if you’re trying to consider if dent removal service may be an option for you.

Jump to:

-> What panels on a car can PDR usually fix?

-> Can Paintless Dent Repair fix Door Dings?

-> Can Paintless Dent Repair be done to bumpers?

-> Can Paintless Dent Repair fix Motorcycle gas tanks?

-> Can Paintless Dent Repair fix Refrigerator Doors?

-> Can Paintless Dent Repair fix Shopping Cart Dings?

-> Can Paintless Dent Repair fix Light collision damage?

-> Can Paintless Dent Repair fix Hail Damage?

-> Can Paintless Dent Repair fix Rock chips?

-> Can Paintless Dent Repair fix Body Line Dents?

What panels on a car can PDR usually fix?

If you’ve got a dent in one of the below panels, paintless dent repair may be an option for you.

  • Hoods – generally speaking, dents of all shapes and sizes can be fixed on the hood of a car/truck/SUV. There are a few exceptions to this rule, 
    1. There are some specialty hoods that have what we call a “honeycomb” reinforcement on the back side of the hood that we have a hard time fixing due to the fact that there are certain portions of the hood we can’t get behind. We’ve seen this in a few models of Cadillacs and also newer Ford Mustangs. 
    2. Dents on the tip of the hood may also be a little more complicated, and depending on the size may or may not be able to be fixed with PDR.
  • Roofs – almost all types of roof dents can be fixed with PDR. It will typically involve dropping your headliner for access, or if the dent is small enough, we can forgo the headliner access and use the glue pull technique 
  • Doors – most of the time dents on doors can be fixed, except in situations where there’s reinforcement preventing access to the back side of the panel. This reinforcement is typically found on the top of the door panel, right under the window. 
  • Fenders – usually we can just take out your headlight to access dents on the fenders, so these dents are pretty easy 
  • Quarter Panels – most of the time we can access the back side of the quarter panel by removing the tail light, going in through your trunk space, or by removing interior quarter panel trim pieces. 
  • Roof Rails – this is the panel on your car that blends into the quarter panel and is positioned between your roof and doors. There are reinforcements behind roof rails that really limit the size of the dents that can be fixed, as everything has to be glue pulled on a car’s roof rails.

Can Paintless Dent Repair fix Door Dings?

Absolutely. That’s really one of the most common uses for paintless dent repair services. It’s important to caution here that there is always a limit to what PDR can effectively fix. If the paint is cracked or damaged in some way, many repair shops will decline the repair due to the fact that the paint damage could be exacerbated by the processes PDR entails in the repair process. 

Dent repair can either be performed on the back side of the panel by removing an adjacent interior trim panel, or it can be performed on top of the dent using a glue pull technique. Glue pull is only used when access cannot be readily obtained or safely manufactured to get to the back side of the panel for some reason or another (think roof rails, where there’s reinforcement behind the panel). Especially when glue pull will be required, there can be no paint damage to the dent for PDR to be able to be used, otherwise, the paint will simply pull off and no change to the dent will occur. We call this “pulling paint” in the industry. Pulling paint is always a risk when glue pull is performed, which is why it’s only ever done when there’s no other way to fix the dent. Typically your PDR specialist will advise you of this risk before the work is begun so you can make the best decision on whether to roll the dice with PDR or just head straight to a collision center.

Can Paintless Dent Repair be done to bumpers?

Unfortunately no. Typically bumpers are made of plastic, and paintless dent repair only works on materials that have Metal Memory, such as steel and aluminum. Anytime you have a dent on a material like plastic, typically that part will need to be replaced or have body repair and paint work performed. If you’re really seeking an economical repair on a plastic bumper that has a dent, you could possibly find a collision center that’s willing to skim the bumper with a plastic filler such as bondo, and then you would still need to paint the bumper to finalize the repair. This is not a common practice, as typically the labor that would be needed to get that bumper straight prior to paint will equal or exceed the cost to simply replace the bumper. But again, you can drive around to paint and auto body shops to see if anyone will do it for cheaper than the replacement cost. And if you do find someone to do that, usually there will be no warranty.

Can Paintless Dent Repair fix Motorcycle gas tanks?

This is an interesting question we get asked on a fairly regular basis. The answer technically is yes, however not all PDR shops will be equipped to fix a dent on a motorcycle gas tank. And it also really depends on the exact location… StormWise for example is not a shop that performs that repair, but there are definitely PDR specialists who will attempt it. It’s quite dangerous, as the tank will need to be completely emptied and cleaned out prior to fixing. 

Can Paintless Dent Repair fix Refrigerator Doors?

This is another one that we always kind of chuckle at when we get asked. We at StormWise do not fix refrigerator doors, but I’m actually curious if other PDR guys would! No one that we know can perform that type of repair, but it definitely stands to reason that there’s someone out there that would! As long as there can be access to the back side of the panel and the material we’re working with has metal memory, one would think this type of repair is possible. 

Can Paintless Dent Repair fix Shopping Cart Dings?

This is another big “if” depending on the level of damage the cart inflicted. The factors that are going to affect whether PDR can fix a shopping cart ding will be the size of the dent, the shape or “sharpness” of the dent, the location of the dent on the panel and whether or not the tech can get behind it, and whether or not there’s paint damage. 

  • Size: a good rule of thumb is that if the dent is longer than 5 inches, it may be outside the realm of what PDR can fix. Not for all dents, but if it’s getting beyond that 5-inch mark, that’s when the tech may look at it and tell you that this needs conventional (auto body and paint) repair.
  • Shape and “Sharpness” of the dent: generally a small door ding the size of a quarter or smaller should be able to be fixed with PDR in almost any case. It’s when they get bigger that we have to look at their shape and sharpness. If the dent is creased or the indention is very sharp, that’s when you start to run a risk of PDR not effectively fixing it. 
  • Location of the dent – the main question here is can we get behind the dent? If we can, there’s a much better chance that PDR will work, just because the limitations of glue pulling are vast and it only works on smaller, flatter dents. If the dent is on a panel with reinforcements behind it such as a roof rail, that’s when we may not be able to fix it. 
  • Paint damage? A lot of times you can clearly see that the paint is cracked or scratched where the dent is. So if you can see that, it doesn’t mean that the dent necessarily can’t be fixed with PDR, but we ensure the customer is aware that the paint could look worse even if the dent is able to be fixed. There’s also paint damage that’s not necessarily visible. The paint has a certain level of flexion, but if the dent is really sharp, the integrity of the paint may be compromised already and then the PDR process could exacerbate that as well.

Can Paintless Dent Repair fix Light collision damage?

Light collision dents such as someone falling into or kicking a car, small dents from softballs, basketballs, or golf balls, or from having something fall onto a car such as a tool are all going to be able to be fixed with PDR assuming the dent is 5 inches or smaller, the tech can get behind it, there’s no paint damage, and it’s not creased or “sharp.” Sometimes it can be fixed to perfect and brand-new, and sometimes it can’t. Even if it can’t be fixed to 100% perfect, you may still be willing to have the dent repair performed, just simply to avoid that hassle that comes with typical collision repair and to avoid making a damage claim.  Also, it needs to be on a panel that’s listed in FAQ #1. Therefore, if it’s on your bumper or wheel, it would not be damaged paintless dent removal can fix and could require paint or bodywork.

Can Paintless Dent Repair fix Hail Damage?

100%! PDR is truly the most effective way to fix hail dents with a high-quality result. Usually, ice does not create dents that are too sharp, and ice will not scratch or scuff your paint making it the preferred repair method for car hail damage. The great thing about using dent repair services for hail repair is it will save your factory paint warranty, plus companies like StormWise will even assist in making the insurance claim in many cases. 

There are definitely situations where PDR will not be the most effective form of repair for hail damage:

  1. Sometimes the hail stones are 3 inches or larger, and this will create a dent that’s too big for hail dent repair without the use of conventional auto body and paint
  2. There are times when hail will hit near the edge of the panel next to reinforced portions of the metal, and the paint will then crack near that dent. We see this sometimes on hoods or roof rails when a large stone hits right on the edge. 
  3. When there are too many dents on the panel to be worth PDRing it over replacing the panel. Your insurance adjuster or chosen hail damage repair shop will advise you on this if your car has really severe hail damage.

If you’re in the market for quality repair for hail damage in the Denver metro area, or the surrounding areas of Lakewood, Englewood, Aurora, and Wheat Ridge, we offer free pick-up and drop-off for hail damage repair services even in the farther-away cities of Colorado Springs and Greeley. Hail repair with StormWise comes with a lifetime warranty, a free rental car, and assistance with making your insurance claim.

Can Paintless Dent Repair fix Rock chips?

No. Rock chips by definition are chips out of the paint caused by rocks hitting your car while driving. Since paintless dent repair doesn’t repair paint, these repairs cannot be performed with PDR.

Can Paintless Dent Repair fix Body Line Dents?

Definitely, but there’s a limit. A body line dent is a dent that happens right over where a panel creases up or has a “body line” that’s part of the aesthetic design of the panel’s structure. Just because you have a dent on a body line doesn’t automatically disqualify it from being a PDR repair candidate. It depends on the access the tech can gain or manufacture, and more importantly, how skilled the technician is. Body line dents are difficult because the tech has to rebuild that line. It’s much more complex than the same dent that’s just on the surface of the panel, and will likely cost you 25-50% higher. It will take longer to repair, and there may be a guarantee of only “80% perfect” as opposed to something you’d never again notice. Even then, however, you’re still usually better off with a dent repair rather than a conventional one due to the cost, time consumption, and the fact that you can maintain your manufacturer’s paint warranty by not having aftermarket paint applied to your car. Especially if you have to turn your car back into the dealership because it’s a lease, that paint warranty is not something to mess with.

Do you have a question about the repair process that’s not listed above? Shoot us a text or call! (855) 830-4245. If it’s not something paintless dent removal can fix, we can definitely point you in the right direction. 

 

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image of an adjuster inspecting hail damage on a car.

How Long to Claim Hail Damage on Car: Tips for a Faster Insurance Claim Process

Hailstorms can strike unexpectedly, causing significant damage to vehicles and leading to costly repairs and complex insurance claims. According to the Insurance Information Institute, hail causes billions of dollars in damage annually. That’s why navigating the insurance claim process efficiently is crucial for every car owner.  This guide provides essential tips and insights to expedite your claim, ensuring quicker repairs and financial relief. By following proven strategies and timely actions, you can streamline your insurance claim process, minimizing stress and inconvenience. Jump Here: How Long to Claim Hail Damage on Car #1 Document Damage Immediately #2 Review Your Insurance Policy #3 Contact Your Insurance Company #4 Get Repair Estimates #5 Meet the Adjuster #6 Finalize the Claim Frequently Asked Questions   How Long to Claim Hail Damage on Car Insurance companies usually require you to file hail damage claims within 30 days to a year, depending on the insurer and policy. To avoid complications and ensure you meet all deadlines, file your claim as soon as possible. If your car has been damaged by hail, you obviously want to have it fixed quickly. Coordinating with insurance companies could be a little complicated, so you should file your claim immediately.  Prompt filing helps prevent the insurer from questioning the cause of the damage. Delays can lead to doubts about when and how the damage occurred, which can complicate the claim process.  To your advantage, timely action can prevent the claim from being denied due to late reporting. This ensures a smoother and more straightforward claim process, allowing you to get your car repaired without unnecessary delays.   6 Tips for a Faster Insurance Claim Process #1 Document Damage Immediately As soon as it’s safe, use a camera or smartphone to capture clear, detailed photos and videos of all hail damage from multiple angles to ensure no damage is overlooked. Proper documentation is crucial for supporting your insurance claim. It provides clear evidence of the damage, prevents disputes with your insurer, and can streamline the claims process, increasing the likelihood of a favorable outcome. #2 Review Your Insurance Policy Before filing a claim for hail damage, review your car insurance policy to understand covered damages and your deductible. Knowing what your policy covers and your financial responsibilities helps streamline the claims process and prevents surprises. Contact your auto insurance agent for any clarifications needed to proceed confidently with your claim. #3 Contact Your Insurance Company After experiencing hail damage, promptly call your insurance company to report it. Provide comprehensive details, including the date when the hailstorm occurred and a thorough description of the damage sustained.  Following the insurer’s instructions, submit any necessary photos and documentation to support your claim. Ensure all required information is promptly communicated and documented. #4 Get Repair Estimates To ensure you make informed decisions, get multiple quotes from licensed repair shops or contractors. Each quote should provide a detailed breakdown of repair costs to help you compare prices and understand the expenses involved.  Additionally, take immediate steps to prevent further damage, such as covering broken windows temporarily. These actions protect your property and simplify the insurance claims process. #5 Meet the Adjuster To initiate the insurance claims process for hail damage, start by scheduling an appointment with the insurance adjuster to conduct a thorough inspection of the damage. It’s essential to be present during the assessment to accurately point out all areas affected. Provide complete documentation, including photos, videos, and detailed repair estimates, to support your claim. #6 Finalize the Claim When you get a settlement offer for hail damage, review it carefully. Examine the details to ensure that the offer includes coverage for all necessary repairs and aligns with the estimates you’ve gathered from repair shops or contractors.  If you find discrepancies or believe the offer is insufficient, be prepared to negotiate with your insurer. Seeking assistance from a professional, such as a public adjuster or legal advisor, can also be beneficial in navigating the negotiation process and securing a fair settlement. Conclusion Understanding the timelines and requirements for claiming hail damage on your car is crucial for expediting the insurance claim process. By following the tips that were discussed, your insurance claim experience might be a little bit better. But here’s another insider tip: there are auto repair shops out there that offer insurance claim assistance, such as StormWise Auto Hail Repair and Collision Repair. Our team handles everything from paperwork to processing, ensuring a hassle-free experience for you while your car is being restored. Contact us today so we can guide you through the process. Frequently Asked Questions What if I need temporary repairs before the adjuster’s inspection? If you need to make temporary repairs to prevent further damage, document everything thoroughly with photos and keep all receipts. Your insurance company should reimburse you for these temporary fixes, but it’s essential to have proof. Can I negotiate the repair cost with the adjuster? Yes, you can negotiate the repair cost with the adjuster. Provide estimates from reputable repair shops and any supporting documentation to justify the costs. What happens if another hail storm damages my vehicle before repairs can be made? If another hail storm damages your vehicle before repairs are made, document the new damage separately. Inform your insurance provider immediately and provide evidence to differentiate between the two incidents. What happens if my hail damage claim is denied? If your hail damage claim is denied, review the denial letter for the reasons. You can appeal the decision, provide additional evidence, or seek assistance from a professional, such as a public adjuster. Does my insurance company cover sales tax on a totaled car due to hail? Insurance policies vary, but many companies do cover sales tax on a totaled car. Review your policy or contact your insurance agent to confirm whether sales tax is included in your coverage.

technician actively working on a car with hail damage

How Big Does Hail Have to Be to Damage Your Car: Does Size Matter?

Hailstorms can be unpredictable and devastating, especially when it comes to your car. It can cause damage that ranges from minor cosmetic issues to severe structural problems.  Understanding how hail size correlates with the severity of damage can help you prepare and protect your vehicle. In this blog, we’ll explore how different hail sizes impact your car and what steps you should take if your car suffered hail damage. Jump Here: Pea-sized (0.25 inches) Marble-sized (0.5 inches) Quarter-sized (1 inch) Golf ball-sized (1.75 inches) Baseball-sized (2.75 inches) & Larger hail (3+ inches) What to Do After Hail Damage Pea-sized (0.25 inches) Pea-sized hail is small, but it can still cause minor cosmetic damage under certain conditions. While it might not pose a severe threat to the overall structure of your car, softer parts like plastic trim can be affected. Here’s what to watch out for: Discoloration: The impact of pea-sized hailstones can lead to slight discoloration on the car’s surface. Slight Dings: In some cases, you might notice minor dings or indentations, particularly on the softer plastic areas of your vehicle. Marble-sized (0.5 inches) When hail reaches the size of marbles, it has the potential to cause minor dents and dings. These dents are usually shallow and may not break the paint but can affect your car’s aesthetic appeal. Minor Dents and Dings: Aluminum body panels, such as hoods and trunks, are particularly susceptible. You may find shallow indentations that affect the appearance but are unlikely to break the paint. Quarter-sized (1 inch) Hailstones of this size can cause more substantial harm to your vehicle and often require professional repairs Dents in Softer Metals: Softer metal areas can get dented more easily. Cracked Windshields: The force of quarter-sized hail can crack windshields, especially if struck at an angle. Golf ball-sized (1.75 inches) Golf ball-sized hailstones can cause significant damage to multiple parts of your vehicle. The impact is more pronounced and requires immediate attention. Significant Dents: Roofs, hoods, and trunks can suffer major dents. Shattered Windshields: Windshields are almost certainly shattered, and cracks can spread easily. Baseball-sized (2.75 inches) & Larger hail (3+ inches) When hailstones reach the size of baseballs or larger, the damage is often catastrophic. The severity of the damage often makes repairs impractical, leading to the possibility of totaling the car. Common damage include: Major Dents: The entire vehicle body, including the roof, hoods, and trunks, can be severely dented. Shattered Windshields and Windows: Windshields and windows are likely to shatter completely. Damaged Tires and Caved-in Roofs: The impact can even damage tires and cave in roofs, making body repairs impractical due to the extent of the damage. Total Vehicle Loss: In extreme cases, severe hail damage may result in the vehicle being considered a total loss by insurance companies. What to Do After Hail Damage Experiencing hail damage can be extremely stressful, but taking the right steps immediately after the incident can help mitigate further damage and ease the repair process. Here are a few tips on what to do after your car has been damaged by hail: Document the Damage: Take photos from various angles to capture the extent of the damage. This documentation will be essential when filing insurance claims and getting repair estimates. Contact Your Insurance: Notify your insurance company immediately. Provide them with the documentation you have collected and follow their instructions for filing a claim. Get Repair Estimates: Obtain estimates from reputable auto body shops to understand the repair costs and process. Make sure to get multiple quotes to ensure you are getting a fair price. Choose a Reputable Repair Service: Consider professionals like StormWise who specialize in hail damage repairs to ensure quality service. Look for reviews and ask for recommendations to find a trusted provider. Conclusion Knowing the correlation between hail size and damage severity helps you take timely and appropriate measures to protect your vehicle. From minor cosmetic issues with pea-sized hail to catastrophic damage from baseball-sized hail, being aware of the potential impact is essential. If hail damage occurs, promptly documenting the damage and contacting your insurance can help ensure your vehicle gets the necessary repairs. If your car has suffered hail damage, contact StormWise Auto Hail Repair and Collision Repair for professional repair services. Our expert team can restore your hail-damaged vehicle to its pre-damage condition, regardless of the severity of the hail impact. Stay prepared, stay protected, and remember that size does matter when it comes to hail and your car.

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